A woman claiming she has lost $200,000 in a debt collection action after being put into debt by Concord says she had no idea the money would have such an impact.
She told ABC Radio Melbourne the debt was caused by a breach of an agreement and that she would never have been charged in the first place.
“I have never been charged with any breach of contract,” Ms Williams said.
“If I had known that I would have known that they would be charging me for that breach.”
Ms Williams says the debt has affected her ability to work and support her children.
“For some people, it’s not about money, it just means they can’t make a payment on the debt,” she said.
Concord’s managing director Peter McAlpine said the company was aware of the claims.
“The amount of debt and the amount of claims has been raised at this point, and Concord will continue to work with Ms Williams to investigate these matters,” he said.
Ms Williams, who lives in Brisbane, said she would like to speak to the woman about the matter.
“That’s what I want to know,” she told ABC News Breakfast.
Concord services company says no breach of terms The company says the amount owed is in line with standard corporate practices and that it was not the debtors fault.
“Concord services has never received a claim in the amount claimed and has never been asked to pay any debts owed,” the company said in a statement.
Concord said the “negligent breach” was the result of “a breach of the Agreement”.
“Ms Williams was never charged, nor was she provided with any documentation of the breach or a copy of the document in question,” the statement said.
The Concord spokeswoman said the amount in dispute was “not an amount that Concord has ever seen or should have seen”.
Concord is the second service provider in the Australian Capital Territory to receive a “neglected debt” claim after a man said he had to pay $1.2 million to settle his debt to a Sydney-based provider.