KEMPer has been accused of providing poor service in some of the world’s most troubled economies and it has been forced to explain why it has outsourced its corporate services to a company with a history of human rights abuses.
Key points:The company’s outsourcing of its corporate infrastructure has sparked anger in India, where the outsourcing was first flaggedThe Australian Government has warned of potential “grave” human rights issues in India’s outsourcing programKEMPER has been at the centre of a bitter feud with India’s opposition leader after the outsourcing program sparked outrage in India and other parts of the developing worldThe outsourcing program was first reported by The Australian Financial Services (AFS) last week, where it was revealed that KEMP has been outsourcing some of its IT services to an outsourcing company, which has a history with human rights abuse in India.
It is not clear if the company’s outsourced services are to be used in India or elsewhere.
Key issues:The outsourcing of KEMPI’s services has sparked outrage and has been flagged by human rights organisations as an example of “corporate welfare”.KEMP’s outsourcing has sparked a furious backlash in India after the Australian Government warned of “grave concerns” in the outsourcing of some of KEMPP’s services.
The company says the outsourcing is not related to its role as a government contractor and said the move is needed to meet “customer needs”.
But in a statement issued on Tuesday, KEMPAB CEO and managing director of corporate affairs, Shashank Panchal, said the company was outsourcing its corporate IT infrastructure services in India because “there is a lack of infrastructure infrastructure to meet the increasing demand for IT services” and that the outsourcing had not been linked to KEMPPAB’s role as an government contractor.
“The outsourcing was carried out with the specific aim of meeting customer needs.
KEMPPER has the right to ensure the security of its assets and that it does not compromise the security and integrity of its infrastructure,” Mr Panchale said.”
We have a history, of human-rights violations, in India which are serious, and have been exposed to a lot of scrutiny.”
As a result, we have decided to change the way we are using the services to address these concerns.”KEMPABs corporate services in the United States, the United Kingdom, France and Australia were initially flagged by Human Rights Watch (HRW) in May as “not in compliance with human-resources and ethics standards”.HRW said in a report released at the time that KEMP PAB had used the outsourcing as a “slush fund” for its human rights abusers.
The outsourcing has caused anger and a series of protests in India where it has angered the ruling Bharatiya Janata Party (BJP) government.
Prime Minister Narendra Modi’s Bharatiyah Janata party has faced a backlash for the outsourcing, which was first raised in May by HRW.
Mr Panchala has previously said KEMPaB has been “fully compliant” with Indian laws on human rights, adding that KEPPAB “does not have the capacity to provide human services” to the country.
But the company said it was now “in the process of completing a review” of its outsourcing program.”KEMPD has been fully compliant with Indian law and its policies and processes for the last two years.
We will soon be completing a comprehensive review of our operations to ensure that our work is conducted with a high standard of integrity and respect,” Mr KEPP said.
In the past, KEMPpaB has also faced criticism from the Indian government for not hiring the country’s highest profile human rights lawyer, Pankaj Gupta.
Mr Gupta, who represents the rights of sexual minorities in India on behalf of human trafficking victims, has been widely criticised for his handling of the case of another human rights activist, Sita Ramakrishnan, who died in India last year.
Mr KEPPB’s outsourcing plans have been criticised by the United Nations and human rights groups.
In November, India’s High Court ordered KEMPB to pay a $4.3 million penalty to HRW, which had accused it of “abusing the trust” of Ms Ramakshas father.
The court ordered the company to pay $4 million to Mr Gupta for failing to ensure her safety.
India’s Human Rights Commission also said that KEMSP should have been able to find qualified employees to take on the role of a “caretaker”.
Mr Pankar said the “special needs” of a senior civil servant were being overlooked.”
These special needs need of a caretaker are very important to the company and are not being taken seriously by the company.
“They are being used to provide the company with more resources to deliver services to the public,” he said.
The Government of India said it had “strongly objected” to Mr Pankal’s comments, saying